Website Terms and Conditions

Introduction

Throughout these documents we use common terms. “We” and “Us” refers to Outcome Diagnostics Ltd, “our” means belonging to Us, “Site” refers to our website at , “Service” refers to the specific medical service detailed in the section being read, whilst “Services” refers to all offerings collectively on the Site, “You” refers to you as the individual accessing the Site.

Our privacy and cookie policy can be viewed at this link:

These terms and conditions, along with our privacy and cookie policy set out the terms on which we make our Site available to you, your responsibilities as the user, how we handle any personal data we collect from you via the Site and our use of cookies.

These documents affect your legal rights and obligations so please read them carefully. By using our Site you accept these terms and conditions. If you do not agree to be bound by these terms and conditions then please do not use our Site.

We reserve the right to update these terms and conditions from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing these terms and conditions so that you are aware of any changes to them.

We may update and change our Site from time to time to reflect changes to our products, user needs and our business priorities.

If you purchase goods or services from our Site, our Customer Terms and Conditions for that product will apply to the sales.

About Us

We are Outcome Diagnostics Ltd, trading as Medicspot, a company registered in England and Wales. Our company registration number is 13190700 and our registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

If you have any questions you can contact us at

About our Site

The content on our Site is provided for general information only and is not intended to amount to advice on which you should rely in your specific circumstances. You should take advice from a doctor or other registered healthcare professional before taking, or refraining from, any action based on the content of this Site.

The information provided about our products or services is intended to be used for educational or general informational purposes only. It is not aimed at providing specific advice to any individual and should not be relied upon by you in making (or refraining from making) any decisions regarding your health or wellbeing. Please consult with a doctor or other registered healthcare professional before taking or refraining from any course of action or treatment.

The content on our Site is provided without any representations, guarantees, conditions or warranties as to its accuracy or completeness or as to whether it is up to date.

Our Site may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.

Where our Site contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Our Site may contain content that has been generated by visitors to the Site. This content is shared without moderation, and the views opinions and content shared are solely those of the relevant Site user and do not necessarily represent our views. Should you have any concerns about this kind of content, please contact customer services at

Some Services may have a user community available. By accessing this community, you agree to abide by the specific community guidelines shared prior to accessing this area of our Site. You warrant that any content you create on our Site complies with those standards, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Failure to follow these guidelines may also result in your access being revoked for this area of our Site without notice or compensation.

We will consider any content you upload to our Site to be non-confidential and not protected by any trade mark, patent or copyright (“non-proprietary”), that is, in the public domain. You own your content, but you are required to grant us and other users of our Site a limited licence to use, store and copy that content and to distribute and make it available to others. The rights you license to us are described in clause 4.

We also have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our Site violates their intellectual property rights or their right to privacy. We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the acceptable use standards we set out..

If you wish to contact us in relation to content you have uploaded to our Site and that we have taken down, please contact [insert email address].

Rights you are giving us to use material you upload

When you upload or post content to our site, you grant us the following rights to use that content:

A worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote our Site or the Service to expire when the user deletes the content from our Site.

A worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of our Site to expire when the user deletes the content from our Site.

Accessing our Site

Our Site is directed to people residing in the UK. We do not represent that content available on or through our Site is appropriate for use or available in other locations.

You must be at least 18 years old to use our Site and purchase any products or medications available via the Site.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

From time to time, we may restrict access to some parts of our Site, or our entire Site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at .

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.

You are prohibited from attempting to access our site without our permission, or attempting to subvert our Site in any way, including but not limited to hacking attempts, DDoS attempts, and the uploading of malicious code. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

[“TRADE MARK 1”] and [“TRADE MARK 2”] are [UK registered] trade marks belonging to Us. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under this clause 6.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our Site in breach of these terms and conditions, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms and conditions).

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any Services provided via, or in relation to, our Site. The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact [EMAIL ADDRESS].

You must not introduce viruses

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Site or any part of it.

You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site or any other equipment or network connected with our Site.

You must not interfere with, damage or disrupt any software used in the provision of our Site or any equipment or network or software owned or used by any third party on which this Site relies in any way.

You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

About our Services

We will indicate on our Site where services or products are provided by third parties and provide information about such third parties. In such case, the contract for the provision of products or services you receive will be between you and that third party.

We have no control over and accept no responsibility for the acts and omissions of any such third party provider. Your rights to cancel, refund and change any services requested that are provided by a third party will be governed by the contract between you and the third party provider.

Complaints

If you have concerns or a complaint about our Site, please contact us at and we will aim to resolve these with you as soon as possible.

For issues with specific Services or bookings, please refer to your Customer Terms and Conditions for the best route to resolve your complaint, as this may vary depending on the service you have purchased and the nature of your complaint.

Limitation of Liability

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any Services or products to you, which will be set out in our Customer Terms and Conditions [insert link if available].

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our Site; or

use of or reliance on any content displayed on our Site.

In particular, we will not be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

If you are a consumer user:

We only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We reserve the right at any time to modify or discontinue any of our products and/or services without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of our products and/or services.

Governing Law

These terms and conditions, their subject matter and formation, are governed exclusively by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction save that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us in relation to use of the Site and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the use of our Site.

We may transfer our rights and obligations under these Terms to another organisation.

If any of these Terms are found by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Last Updated – 04/06/2024